Call Center Collections Agent Job Description
A collections agents primary duty is communicating with customers usually via telephone to resolve delinquent accounts and collect payment on debts. Displayed here are Job Ads that match your query.
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Call center collections agent job description. Collect payments on past due bills. Confirming customers language preferences as you assist them. Locate customers using credit bureau information background checks loan documents and other paperwork or databases.
Organize list according to severity of delinquency. This requires patience and diligence as collections agents frequently deal with debtors avoiding their phone calls or quickly hanging up once they realize the call is an attempt to collect a debt. Also known as travel clerks or reservationists Reservation Agents provide booking and reservation services to customers.
Their responsibility is to respond to incoming calls from the customers to take their orders answer questions and inquiries troubleshoot problems provide information and handle complaints regarding the organizations products or services. View job description responsibilities and qualifications. Initiated consumer negotiations for debt recovery through phone and mail contact.
2482017 A call center agent is an individual who on behalf of a company or organization deals with customers through telephones Internet instant messaging etc. Apply to Collection Agent Call Center Representative Customer Service Representative and more. High volume inbound and outbound phone calls.
View job description responsibilities and qualifications. Memorizing the prices and features of each offer. Managed a revolving monthly caseload to establish contact and pursue collection of consumer debt.
132010 Professional Summary Collection Agent with more than 14 years experience in debt collection and skip tracingExpert listening and negotiating skillsGoal oriented bilingual individual with strong analytical and critical thinking skills. Heshe normally works in a multimedia contact center with job description that involves handling a wide range of activities which may include customer service customer contact and technical support. Page 1 of 2699 jobs.
Negotiated settlements or monthly payment allowances within. Maintain a working knowledge of client policies and procedures. See if you qualify.
Bilingual Customer Service Representative Responsibilities. Create a list of people who have not made payments. Call Center Agent Job Summary You will answer incoming calls from customers who want to place orders respond to inquiries manage complaints troubleshoot significant customer service problems and provide general information.
Learn about the key requirements duties responsibilities and skills that should be in a Reservation Agent Job Description. The representatives of a call center are individuals who answer and dial out calls. Call customers using telephone.
See if you qualify. Following all required FDCPA and HIPAA regulations and system procedures. 2042021 Easy 1-Click Apply ERC Call Center Collections Agent job in Orange Park FL.
Easy 1-Click Apply GLOBAL CONTACT CENTER Call Center Collections Agent job in Jacksonville FL. Maintain acceptable call quality as determined by Management staff. Addressing queries complaints and recommendations furnished by customers.
Collection of delinquent accounts. These services may include reserving hotel rooms airline tickets rental cars or cruise cabins. Indeed may be compensated by these employers helping keep Indeed free for jobseekers.
Redirecting customers to the pertinent department if needed. Call Center Collections Agent jobs.
