Customer Service Advocate United Healthcare Job Description
Respond to and resolve on the first call customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits eligibility and claims financial spending accounts and correspondence. Free interview details posted anonymously by UnitedHealth Group interview candidates.
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Customer service advocate united healthcare job description. See if you qualify. This function is responsible for assisting members with medical and pharmacy benefits eligibility claim resolution triaging dental and vision issues assisting with plan selection and enrollment and improving health care literacy. Business Analyst salaries 66k.
Customer Service Advocate jobs. 1932020 122 UnitedHealth Group Customer Service Advocate interview questions and 105 interview reviews. 1642021 35 UnitedHealth Group Customer Service Advocate jobs.
Customer Service Advocate 042015 to 042016 UnitedHealthcare Group Sugar Land Texas Answered an average of 100 calls per day by addressing customer inquiries and issues by identifying the topic and type of assistance the caller needs such as benefits eligibility and claims financial spending accounts and correspondence. Educate customers about the fundamentals and benefits of consumer-driven health care guiding them on topics such as selecting the best benefit plan options maximizing the value of their health plan benefits and choosing a quality care provider. 26112020 Health Care Customer Service Representative Job Description Template We are searching for a patient and attentive Health Care Customer Service Representative to join our bustling organization.
Respond to and resolve on the first call customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits eligibility and claims financial spending accounts and correspondence. Customer Service Representative - US Remote new UnitedHealth Group 37 Dallas TX 75202 City Center District area Temporarily remote Answer 50-70 incoming phone calls per day from customers and identify the type of assistance the customer needs. View job description responsibilities and qualifications.
Every day youll provide compassionate and empathetic support to 50 to 70 callers providing guidance support and resolution for complex issues. You will be required to field scheme-related queries from customers provide pre-authorization for medical treatment and outline information regarding co-payments. This is no small opportunity.
Customer Service Advocate salaries 30k Business Analyst jobs. 23 hours ago Easy 1-Click Apply UNITEDHEALTH GROUP Storefront Customer Service Advocate - Phoenix Surprise or Apache Junction AZ job in Peoria AZ. As part of our Member Services team the support you provide directly impacts our consumers and their ability to live healthier lives.
As a Senior Customer Service Advocate youll provide our customers with the information they need to make better decisions about their health helping them get access to the right care the first time. This role is equally challenging and rewarding. Educate customers about the fundamentals and benefits of consumer-driven health care guiding them on topics such as selecting the best benefit plan options maximizing the value of their health plan benefits and choosing a quality care provider.
Customer Service Advocate Former Employee - Dublin OH 43016 - June 5 2020 Overall management worked to assist the worker with succeeding at their job. Unfortunately the position of member advocate has a very high learning curve. 1842021 127 UnitedHealth Group Care Advocate jobs.
Search job openings see if they fit - company salaries reviews and more posted by UnitedHealth Group employees. This is where you can bring your compassion for others while building your career. Search job openings see if they fit - company salaries reviews and more posted by UnitedHealth Group employees.
Respond to and resolve on the first call customer service inquires and issues for both Pennsylvania and Delaware ChipMedicaid insurance by identifying the topic and type of assistance the caller needs such as benefits eligibility and claims financial spending accounts and correspondence. As an Customer Service Advocate for UnitedHealthcare youll be responsible for building trust with members across their health care lifecycle.
